Brother QL 560 printer Installation Guide

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Brother QL 560 printer Installation Guide
 
This guide outlines the process involved in setting up a Brother QL 560 label printer to print visitor badges through VisitorIQ.
 
Contents
 
The latest drivers, components and other prerequisites we’ve confirmed to be working can always be found under the Support directory of our FTP.
To access the FTP, open your preferred browser and enter the following address in the address bar:
When prompted for login details, use the following:
Username:            ipulseclient
Password:             biome
Before starting this process, it is recommended that you obtain the latest drivers available for your device. These can be found on the manufacturer’s website or, quite often, through a brief online search using your preferred search provider. For the purposes of this guide, using “Brother QL 560 driver download” as your search string should yield the expected results.
You will also need to have the required cabling and a roll of 62mm thermal printer paper on hand. For this guide, cabling refers to the Power and USB cables for your printer.  For instructions on inserting the paper cartridge, please refer to the printer’s user manual.
For the purposes of this guide the installation will take place on two computers. It is important to note the distinction between the two in order to successfully complete the  setup.
The machine that has the printer plugged into it is considered to be the host machine.
This machine will be configured to share the connected printer.
The machine with VisitorIQ installed on it, typically placed in the lobby for Visitor interaction, is referred to as the client PC. This PC will not be connected to the printer directly, but will print to the printer that has been connected to and shared on the Host PC.
Before connecting the printer, the drivers need to be installed. The specific drivers used in this guide can be found here: Download Brother QL 560 Drivers
The driver will launch the WinZip self-extractor. Specify the location where you would like the installation files to be placed. Note this location, you’ll need it in a moment.
 
Navigate to the directory the files were extracted to and launch D_SETUP.exe
You will be asked to select the setup type. For the purposes of this guide we’re going with a USB installation. Select USB Cable from the presented options.
Click Start to begin the installation.
During installation, you will be asked to connect the printer. At this point, make sure that the printer is connected to a power source, the USB cable is connected to it and the device is powered on. Plug the remaining end of the USB cable into the Host PC and click Next.
When the installation has been completed, you will be asked to restart the Host PC. Do so.
 
 
 
Click on the start button and select Devices and Printers from the right side of the Start menu.  In the presented window, right-click on the Brother QL 560 printer and select Set as default printer from the menu.
Right-click on the Brother QL 560 again and select Printing Preferences.
Under the Paper tab:
  • Click on the Width dropdown item and select 62mm x 100mm from the presented list.
  • Make sure that Landscape is selected as the Orientation value.
  • Click Apply and close the Preferences window.
 
 Right-click on the Brother QL 560 again and select Printer Properties.
Under the Sharing tab:
  • Click Share this printer
  • Give the printer a distinctive name that will identify it on the network.
  • Make sure the Render print jobs on client computers box is ticked.
  • Click Apply and go to the General tab.
  • Print a Test Page.
 
 
In order to print to the Brother label printers, VisitorIQ requires access to certain libraries that aren’t available in Windows by default. These need to be installed first. The version of the Brother Client Components used in this guide can be found here: Download Brother Client Components
To start, double-click on the installation file. You’ll see the following screen:
It’s worth noting that the installation screen doesn’t offer any confirmation that it has been installed. To confirm that everything installed properly, we’ll need to check the under Programs in the Control Panel.
If you see b-PAC3 Client Component listed under Installed Programs, the installation was completed successfully.
Note: Ensure that the listed version is at least 3.1.001 – earlier versions are prone to unpredictable behaviour.
 
 

Adding the Printer

Select Devices and Printers from the right side of the Start menu. Locate the Add Printer button at the top of the window and click it.
It will scan the network for shared printers. If your printer appears in the list, select it and click Next. If it isn’t listed, click on The printer that I want isn’t listed.
The presented screen will allow you to browse your network or specify a UNC / IP Address for the printer. Select the method appropriate too your needs.
For the purposes of this guide, we will enter the UNC address for the printer we’ve shared on the Host PC. You may Browse the network until you’ve located it.
Click Next and the printer will be added. This may take several minutes, be patient.
 
 
Click on the start button and select Devices and Printers from the right side of the Start menu.  In the presented window, right-click on the Brother QL 560 printer and select Set as default printer from the menu.
Right-click on the Brother QL 560 again and select Printing Preferences.
Under the Paper tab:
  • Click on the Width dropdown item and select 62mm x 100mm from the presented list.
  • Make sure that Landscape is selected as the Orientation value.
  • Click Apply and close the Preferences window.
 
 Right-click on the Brother QL 560 again and select Printer Properties.
Under the Sharing tab:
  • Click Share this printer
  • Give the printer a distinctive name that will identify it on the network.
  • Make sure the Render print jobs on client computers box is ticked.
  • Click Apply and go to the General tab.
  • Print a Test Page.
With the configuration done, VisitorIQ should be able to print badges.
To ensure that VisitorIQ is properly set up to do so, please refer to the Getting Started guide for VisitorIQ 4. 
 
 

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