A Quick Guide to Enrolment
It is important to keep in mind that the enrolment process is the most important part of the user’s experience. Capturing better prints here will increase the user’s experience when using the rest of the system.
There are 3 important rules to keep in mind:
1. Don’t tap – Place your finger down firmly and keep it there until a print is captured.
2. Don’t hover – Do not hover slightly above the sensor, be assertive.
3. Don’t slide – Do not slide you finger onto the sensor, simply put it down firmly.
The user should put their finger down firmly in the center of the sensor and keep it there until the image is captured. It is advised that the user do it multiple times to ensure they are comfortable using a fingerprint reader. Below are some guidelines that will help with finger placement to ensure the best quality capture. The important part is to get a good "Print Quality", as that is the most important part when using biometric readers.
iPulse Support Team